Frequently Asked Questions
Q: We have a day that will require a large amount of extras. Can you supply appropriate craft service refreshments and catering?
A: Yes, we can augment the craft service you already have on large call days. There is no minimum on amount of days for our craft and catering deliveries.
Q: We would like to pay special attention to the talent attached to our project. Can you supply refreshments to star & producer trailers?
A: Yes, we can provide gourmet baskets and premium coffee services for your star trailers. We will also provide a 'special request form' for talent and producers to customize their refreshment requests.
Q: What geographical areas do you cover?
A: The rates published on the website are for the Johannesburg area only. Standard mileage rates will apply if outside the Gauteng area (depending on location). Out of town projects will require our FULL SERVICE only, available POA as well as refreshment budget (per production company).
Please contact 1st Hotdog Co - Crew Catering to discuss budgets and scheduling for out of town projects.
Q: What are your payment conditions?
A: EFT or credit card payments only a minimum of 48 hours before your shoot. We do not accept cheque payments. All payments to be made as soon as the invoice is presented to you. Catering will only be delivered if the funds have cleared in our account. No exceptions!
We will not proceed on any order until payment reflects in our account. No payment, no catering service!
Q: Do you provide tables, coolers and trash cans?
A: Yes. For a typical DROP OFF service we provide 2 tables, 1 cooler box and 1 trash can (if needed). For FULL SERVICE the necessary equipment is provided depending on crew size.